We want to make it easy!
We offer free exchanges and returns within 60 days of receiving it. Return shipping is free within the continental US. If you’re returning from overseas, we ask that you cover that cost. Please email us to begin the process.
Please allow seven days to process an exchange or return. A refund to your credit card may take up to five days to be credited to your statement, depending on your bank.
We get that some items require a few try-ons—raw denim especially. We want you to be confident and comfortable wearing any Taylor Stitch garment, so please, make sure it’s the right fit. Just keep in mind that anything you return needs to be in re-sellable condition (unworn, unwashed, unaltered). If something funny happens with an item, just reach out to us. We’ll make it right. We do not refund shipping fees. Last Call items cannot be accepted for a return.
You can return a gift for store credit. Email us with any information you have (order number, item, name of the person who ordered the gift) so we can get you started. Return shipping is free in the continental US, no restocking fee.
For questions, shoot us a note, message us via live web chat, or call us at 251-333-9066. We’re here for you Monday through Friday, 9AM to 6PM PST.