Frequently Asked Questions
What is the Workshop?
The Workshop is our crowd funding platform for new products.
How does it work?
At the beginning of each month, we release a newly designed collection in the Workshop. For an entire month these products are available to pre-order at a discounted price. By purchasing these products before they enter production, you as our customer assist us in funding the production process. Products that reach their funding goal are manufactured and delivered. At the close of each campaign, customers will be notified of what they can expect next in return for their participation.
Why should I participate?
By participating in the Workshop, you get to help bring Taylor Stitch designs to life. You also get to lock in pre-sale discounts that average more than 20%. There is the chance that products sell out in the crowd fund period as well, so participating can guarantee that you get your size.
How long is the funding period?
A Workshop collection’s funding campaign begins at the beginning of a month and ends on the last day of the month.
How long does it take to deliver products?
With every Workshop product, we include an estimated shipping date. Generally this is between eight and ten weeks. More complex garments can take longer. While it's not a common occurrence, difficulties in manufacturing can arise and in those cases, we'll be in touch as soon as possible to update you if our original projection changes.
When am I actually billed?
We’ll charge your card upon checkout.
What happens if a product doesn’t reach its goal?
In the event a Workshop product does not reach its funding goal, we’ll be in touch to let you know if we decide to make the products anyhow or to provide you a full refund.
Can I just wait for the product to land at retail?
Of course. You just won’t be able to lock in pre-sale pricing and there is a chance it may sell out.